How Have Our Terms and Conditions Changed?
- The Visa SavingsEdge Terms and Conditions have been updated to remove Instant Savings offers which do not require enrollment into Visa SavingsEdge.
Visa SavingsEdge® Terms and Conditions
The Visa SavingsEdge program is a discount program ("Program") offered by Visa Canada Corporation ("Visa", "we" and "us") to each eligible corporation, limited liability company, not-for-profit organizations, partnership and sole proprietor ("Business") that holds an eligible Visa Business Credit Card, Visa Business Debit Card and Visa Infinite Business credit card (each, a "Visa Business Card" and "Card") whose enrollment in the program is accepted by Visa. Visa Business prepaid cards (including, without limitation, Visa Gift Cards), are not eligible for participation in the Program.
These terms and conditions ("Terms and Conditions") apply both to the Business and each individual who uses a Card through the Business ("Cardholder" and "you"). Each Cardholder must also be authorized to use the Visa Business Card by the financial institution issuing such Card ("Issuer") pursuant to the payment card agreement ("Card Agreement") between the Business and the Issuer. The Business shall be jointly and severally responsible for any participation in the Program by Cardholders. By being enrolled or participating in the Program, the Business and each Cardholder is bound by these Terms and Conditions, as applicable to each as provided herein.
Each Cardholder must enroll and be accepted by Visa as a participant in the Program in order to be eligible for discounts. Alternatively, the Business can directly enroll Cardholders and Cards in the Program. Under the Program, Cardholders will receive discounts from merchants participating in the Program ("Merchant") each time such Cardholder uses an eligible Visa Business Card that is enrolled in the Program to purchase qualifying goods or services from a Merchant pursuant to an active discount offered by such Merchant (each, a "Discount Offer"), and that transaction is processed or submitted through the Visa payment system (each, a "Qualifying Purchase," as more fully described below). The Card Agreement will continue to govern use of the Visa Business Card(s) by the Business and Cardholders. In the event of a conflict between the Card Agreement and these Terms and Conditions, the Card Agreement will govern, except that these Terms and Conditions will govern and control with respect to all matters relating to the Program. These Terms and Conditions shall be governed by and construed in accordance with the laws of the province of Ontario and the laws of Canada applicable therein, without reference to its conflict of laws provisions. The Business and each Cardholder agree that any dispute arising from or in connection with these Terms and Conditions and/or the Program shall be resolved exclusively in the applicable courts located in Toronto, Ontario.
The Program is intended to enhance your shopping experience with features and functionality that tracks your purchases, through secure and legal means, from all Merchants and delivers customized offers and messages to one or more channels of communication and platforms you select, based on one or more of the triggers described below and other triggers you may agree to. The number of triggered offers and promotional messages may vary depending on a number of factors, including the information you provided when you enrolled in the Program, your transaction activity, selected triggers and participating Merchants' choice as it relates to the type and number of offers to make available or messages to send and/or the type of Card you have. In addition to the channels of communication and platforms currently available for receiving offers and messages from Visa, we may offer, and you may opt-in to, additional channels and platforms in the future.
Each time you make a purchase with your enrolled Visa Business Card, details regarding your transactions on your enrolled Visa Business Card may be monitored by Visa in order to deliver to you customized offers and messages in connection with the Program. By participating in the Program and clicking "I AGREE," you understand and agree and expressly consent that your historic transaction history (up to 13 months) and future transaction history may be accessed from your enrolled Visa Business Card account, used by Visa to create a profile, and used for the purposes of providing you with offers and messages fueled by insights into your interests, purchase behavior and other relevant criteria. Visa may also use and share your information on an aggregated basis for analytics, modeling and other lawful purposes.
Changes to the Program
We have the right to modify, restrict, limit or change the Program in any way and at any time. Changes may include, but are not limited to: changing the participating Merchants; changing the specific details, requirements or qualifications of a Discount Offer or category of Card; adding or removing Discount Offers; changing the duration of any Discount Offer; and changing these Terms and Conditions. We will notify the Business and Cardholders of material changes to the Program and/or to these Terms and Conditions by notice provided on the program website at www.visasavingsedge.ca (the "Program Website"). You should check the Program Website from time to time for such changes. We reserve the right at any time to suspend or cancel the Program and an Issuer may at any time choose to discontinue participation and eligibility of any of its Visa Business Cards in the Program. We also reserve the right to suspend or cancel any Business' and/or Cardholder's enrollment in the Program without notice unless required by applicable law, including, without limitation, where we believe you are abusing or wrongfully using the Program. Merchants may also suspend or cancel the ability of Business and/or any Cardholder to qualify for a discount for any transaction at that Merchant without notice unless required by applicable law. Failure to enforce any term of these Terms and Conditions shall not constitute a waiver.
Visa Business Cards issued in Canada by an Issuer that enables these cards to participate in the Program are eligible for enrollment. Businesses and authorized Cardholders in Canada that hold an eligible Visa Business Card and are in good standing are eligible to apply for enrollment in the Program. We reserve the right to determine in our sole discretion whether any Business or Cardholder may enroll in the Program.
To participate in the Program, you must be authorized by the Business to enroll your eligible Card in the Program and accept these Terms and Conditions on behalf of yourself and the Business. Moreover, the Business must: (a) be party to a valid Card Agreement, (b) be approved by Visa to enroll, or authorize enrollment of, one or more Visa Business Cards in the Program, (c) control Cardholder access to Visa Business Cards, and (d) agree to these Terms and Conditions. With respect to Businesses, by checking the applicable agreement box the signatory represents that he or she is an authorized signatory for the Business under the Card Agreement and that the Business agrees to these Terms and Conditions. With respect to Cardholders, by checking the applicable agreement box you represent that you are authorized to enroll the Card in the Program and that you agree to these Terms and Conditions.
In order to enroll Visa Business Cards in the Program, the Business and/or Cardholder must follow the instructions on the Program Website. Each Business can enroll up to 10 Cards, if Visa Business Card numbers are associated with the same credit or other underlying account. If there are multiple Visa Business Cards with the same card number, that Visa Business Card number may only be enrolled once. By enrolling a Visa Business Card number, or permitting a Visa Business Card to be enrolled, the Business represents that the individual enrolling that number is authorized to enroll all of the Visa Business Cards with that number. There is no cost to the Business to enroll a Visa Business Card in the Program or for Cardholders to use Cards to participate in the Program. While enrolling in the Program on the Program Website, the Business and/or each Cardholder will be required to provide an email address and select a password that must be entered in order to access the Program Website. The Business and/or Cardholder, as applicable, will receive a confirmation message to the email address provided at time of enrollment if Visa approves enrollment of the Visa Business Card(s) in the Program. The Business is responsible for ensuring and protecting the security of passwords and for any activity conducted at the Program Website through its email addresses and associated passwords.
The enrolled Business and/or participating Cardholders will receive a discount at participating Merchants in two ways: 1) Everyday Savings Offers; and 2) Select US Merchant Offers.
Discounts apply only to qualifying purchases that are in full compliance with the terms of the retailer's discount offer. A “qualifying purchase” is defined as any point-of-sale purchase (including any Visa payWave purchase), internet, phone or mail order purchase made with a Visa Business Card enrolled in the Visa SavingsEdge program, and processed through the VisaNet payment system. Visa reserves the right to determine whether or not any Visa Business Card transaction is a qualifying purchase.
Each Discount Offer will be subject to additional terms and conditions specific to the Merchant. These terms and conditions may address such matters as the level of discount for the Discount Offer, expiration date of the Discount Offer, the purchase or other requirements of the Discount Offer, or any other limitations or restrictions in connection with the Discount Offer. You cannot qualify for a Discount Offer once the Discount Offer is removed from the Program. Participating Merchants may offer discounts on purchases of goods or services at their physical locations in Canada and/or in the United States, on their participating websites or by telephone or mail orders. The level of any discount offered and other terms and conditions applicable to such Discount Offer are determined by us and the Merchant in our respective sole discretions. Please refer to the Program Website for additional Discount Offer terms and conditions and Program information.
Discount Offers cannot be applied to purchases made prior to successful enrollment in the Program and such purchases are not Qualifying Purchases. The Qualifying Purchase is calculated on the total purchase amount, in one transaction, including tax, and rounded up or down to the nearest whole dollar amount. Visa does not determine and is not responsible for Merchants correctly processing a transaction.
Discount Offers may be subject to availability. Discount Offers are also subject to any applicable law or regulation that may restrict or prohibit certain sales, including, without limitation, the sale of goods and services in certain restricted categories. Businesses, Cardholders and the applicable Merchant are each responsible for compliance with all laws related to the Discount Offer, including the payment and collection of any federal, provincial or local taxes.
Once an eligible Visa Business Card is enrolled in the Program the discount the Business or Cardholder receives from a Qualifying Purchase will be automatically credited to the enrolled eligible Visa Business Card account statement. The credits will not appear on the receipt at the participating Merchant's point of sale. The credits will be posted to the enrolled eligible Cardholder statement for each Qualifying Purchase and will be posted on a future statement. A posted credit may be reversed in Visa's sole discretion for any returns, adjustments, or chargebacks relating to a Qualifying Purchase. The reversal of any credit will appear on a future Card statement.
You are not eligible to receive any Discount Offers and/or statement credits while your Visa Business Card account is not in good standing. Any transactions entered into by the Business or a Cardholder during such time will not be deemed a Qualifying Purchase and forfeited from Program eligibility.
Visa's decisions will be final and binding on all matters relating to this Program.
Select US Merchant Offers (Cross Border)
– Eligible Cardholders enrolled in the Visa SavingsEdge Canada program will automatically be eligible to take advantage of select US merchant offers from the Visa SavingsEdge US program while shopping cross-border in the United States.
– Cardholders simply use their enrolled eligible Visa Business card at a participating Visa SavingsEdge US Merchant and make a qualifying transaction to receive a statement credit.
– A dedicated “Travelling to the US” tab on the visasavingsedge.ca website will display all the applicable Visa SavingsEdge US merchant offers and will appear as a separate tab next to the Canada “Merchant” offers.
– Visa SavingsEdge US Merchant discounts will be calculated in US Dollars.
– Where a US dollar credit is applied to a Canadian dollar Visa Business card, the credit is converted at the foreign currency conversion rate established by Visa in effect on the date the credit is posted to your Account.
Communications with Program Participants
The Program Website will present information regarding current Discount Offers at the Merchant Discount Offer web page.
By using the Program Website, we may make electronic communications available to you, including through emails and/or postings to the Program Website (and mobile-based communications, such as SMS messages if you opted-in to receive such mobile-based communications). All electronic communications from us to you shall be deemed to be communications "in writing" and deemed delivered to you no later than the earlier of the date actually received or five days from the date of posting or dissemination.
By enrolling a Visa Business Card in the Program, you agree to advise us of any changes in the email address(es) for the Business and/or Cardholders by updating the Business' Program profile on the Program Website. If you would like to retain a copy of these Terms and Conditions, please print a paper copy.
You may elect to receive information of a promotional nature about the Program via email by opting in on the Business profile on the Program website or during Program enrollment. If you elect to receive such promotional information, we may from time to time send you promotional emails containing selected Discount Offers or other offers from select Issuers and Merchants to the respective email address(es). If you would like to change your election to receive these promotions at any time, please visit the Program Website to update the Business' Program profile or use the unsubscribe link contained within each promotional email.
In addition, you may elect to receive mobile-based communications (such as SMS messaging) related to your Program account and/or promotional messages by so indicating on the Business' Program profile or during Program enrollment. Although mobile-based messaging features are not yet available, we plan to make these convenient features available in the future. If and when they are available, we will prompt you for your mobile number and send mobile-based messaging (Program-related and/or promotional in nature, depending on the election) directly to the mobile telephone number(s) you provide in connection with your election. To receive these mobile-based communications, you must maintain at your own cost a mobile telephone capable of sending and receiving text messages. Standard text message rates apply to each text message sent and received in connection with this feature. Please see your wireless provider for pricing plan details. If you would like to change your election to receive these mobile-based communications at any time, please visit the Program Website to update the Business' Program profile or follow the unsubscribe information contained in each mobile-based message. Please allow sufficient time for us to process your request.
Canceling Program Participation
You may cancel your participation in the Program at any time by visiting the Program Website. A Business may also cancel the participation of any Cardholder within its organization in the Program at any time by visiting the Program Website. Revoked statement credits based on returns, adjustments, or chargebacks with respect to a Qualifying Purchase made on an enrolled Visa Business Card may be completed, in Visa's sole discretion, after the cancellation of the Business' enrollment, or a Cardholder's participation, in the Program. If a Business or Cardholder closes the Visa Business Card enrolled in the Program, the Cardholder and the Visa Business Card will be automatically removed from the Program, as well.
Lost, Stolen or Damaged Cards
If a Visa Business Card enrolled in the Program is lost, stolen or damaged, call your Issuer as soon as possible. Please be aware that the replacement card may have a different Card number. You will be eligible for the Discount Offers even if an enrolled Visa Business Card is lost, stolen or damaged. However, you will have to enroll the replacement Visa Business Card on the Program Website if the new replacement Card is issued by the Issuer with a different Card number. In such case, the previously enrolled Card will be removed from the Program. However, Qualifying Purchases made through unauthorized purchases from a lost or stolen Card or Card number will not be eligible for any discounts under the Program.
If you have questions regarding Program features and/or would like information about Merchant Discount offers, please visit the "Frequently Asked Questions" page and the Program Website.
If you encounter problems while enrolling your Visa Business Card(s) in the Program and/or while updating the Business' Program profile on the Program Website, please contact Visa Customer Care at 1-855-300-5523.
If you have any questions regarding any Qualifying Purchases, Discount Offers and/or statement credits related to the Program, please contact Visa Customer Care at 1-855-300-5523 for investigation and/or referral to the Issuer, as appropriate.
If you have any other questions regarding your Visa Business Card, please contact the customer service representative at the Issuer. The Issuer's contact information may be on the back of the Visa Business Card or in the Card Agreement.
Disclaimers and Limitations
Visa is not responsible for resolving any questions or disputes regarding Discount Offers, the crediting of a Discount Offer to your Card account or the handling of returns, disputes and chargebacks with respect to a Qualifying Purchase. Without limiting the previous sentence, all questions and disputes are subject to the Card Agreement and, except as specifically set forth above under "Customer Service", must be directed to the Issuer for resolution. Any required arbitration or other dispute resolution process provided for in the Card Agreement shall apply to your participation in the Program.
Visa is not responsible for the products or services purchased through Qualifying Purchases. You may be subject to additional terms and conditions, warranties or other requirements of the Merchant and the product's manufacturer or the service provider. To the fullest extent permissible by law, Visa disclaims all representations or warranties, express or implied, including, without limitation, those regarding quality, suitability, merchantability, fitness for a particular purpose or otherwise with respect to the Program, Discount Offers and any goods or services sold by Merchants in connection with the Program.
In no event shall Visa, its affiliates or any of its directors, officers, employees, agents or subcontractors (collectively, "Visa Parties"), be liable under any theory of tort, contract, strict liability or other legal theory for lost profits, lost revenues, lost business opportunities, exemplary, punitive, special, incidental, indirect or consequential damages, each of which is hereby excluded by agreement of the parties, regardless of whether such damages were foreseeable or whether any party or any entity has been advised of the possibility of such damages. Visa Parties are not liable for any injury, damage or loss to person or property or any expense, accident or inconvenience that may arise from your participation to the Program, or the use of products or services purchased through Qualifying Purchases.
Visa Parties are not responsible for any error, malfunction or problem of any kind whether human, mechanical, typographical, printing, network or electronic, relating to or in connection with this Program, including, without limitation, errors, malfunctions or problems which may occur in connection with the administration of the Program, the processing of Qualifying Purchases and/or discounts/statement credits, or the presentation of Discount Offers. Persons found tampering with or abusing any aspect of the Program, as solely determined by Visa, will be removed from the Program and all associated Qualifying Purchases and/or discounts will be cancelled and voided.
The Business and each Cardholder jointly and severally agree to indemnify and hold the Visa Parties harmless from and against all losses, liabilities, damages and expenses resulting from or arising out of the Business' enrollment and the participation of any Cardholder in the Program, including, without limitation, any damage relating to the use of products and services acquired though Qualifying Purchases.
By enrolling in the Program, the Business and each Cardholder hereby release Visa Parties from any claim, liability or damage relating to the Program or the use of any Discount Offers. The Program and/or any Discount Offers under the Program are void where prohibited by applicable law. Notwithstanding anything in these Terms and Conditions to the contrary, Visa and all providers of services to the Program shall have no liability to the Business or any Cardholder in connection with the Program.
Visa may share aggregated information about ineligible cards submitted for enrollment in the Program with the Issuers of such cards; provided, however, that the information shared will not personally identify any cardholder.
As a part of the Program, transaction information will be shared between Merchants, Issuers and Visa (and/or their respective service providers) in order to process your statement credits and to generally make the Program available to you. In addition, certain information about your clickstream activity and additional transaction information may be shared between the Merchant, your Issuer and Visa on either an aggregate (non-personally identifiable) or a personally identifiable basis and such information will be subject to each party's respective privacy policies and practices.
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